A Guide to Understanding the Difference between Empathize and Sympathize


While we usually use sympathize and empathize interchangeably, they refer to two distinct concepts. Understanding the difference between these two approaches is important when dealing with difficult situations, as one may be more appropriate than the other depending on the context. This guide will walk you through what makes those terms distinct from each other.

What is the Difference Between Empathize and Sympathize?


To empathize is to understand someone’s feelings and experiences from their perspective, while sympathizing is feeling compassion and concern for someone in a tough situation. To put it simply, empathizing requires understanding the other person’s point of view and wanting to help them achieve a positive outcome, whereas sympathizing implies feeling sorrow for their difficult experience with no underlying involved action.

To empathize with someone, it is important to recognize their emotions and accept them without judgment. Empathy can take the form of providing emotional support, exploring ways in which one’s own experience resonates with the other person’s experience, or offering advice on how to handle a situation. Alternatively, sympathy implies feeling compassion for another individual’s difficult situation but not fully understanding the emotions they are expressing. Sympathy expresses an external recognition of another person’s pain that might involve a small gesture of kindness, such as sending flowers if someone has suffered a loss.

How to Empathize with Others


Engaging in active listening is a great way to practice empathizing with others. This involves taking the time to listen carefully, allow people to finish their thoughts uninterrupted, and actively show that you’re paying attention. It’s helpful to consider the feelings of others by studying their expressions and body language while they’re speaking, as well as providing gentle feedback while they’re expressing themselves. Taking the time to understand someone else's perspective can be beneficial when empathizing with others.

Empathizing with others is different than sympathizing with them. When someone sympathizes, they are more likely to try to relate their own experiences to what the other person is going through. This usually results in trying to “fix” the problem or take away the person’s pain rather than being supportive. On the other hand, when someone empathizes, they focus on how the other person must be feeling and attempt to connect emotionally with that person in order to show understanding and support.

How to Sympathize with Others


When sympathizing with someone, it’s important to remember that this type of connection does not mean that you are experiencing the exact same emotions as them. Instead, you are offering comfort and acknowledging the difficulty in their situation. You can show sympathy by expressing your understanding of their hardships or pain without actually needing to have experienced it yourself. Other ways to show sympathy for others include offering physical contact, written condolences, or words of comfort and understanding.

In contrast, empathizing with someone requires a more in-depth understanding of their emotional state. It requires you to be present and deeply aware of the emotions your friend, family member, or acquaintance is experiencing in order to understand and mirror them back. To truly empathize with another person means that you are trying to connect on an emotional level so that you can offer support and build a deeper sense of understanding. Empathy is all about feeling what other people feel and responding with understanding as opposed to sympathy which acknowledges the existence or circumstances but does not require experiencing their feelings.

Know the Impact of Your Choice of Words


Knowing when and how to empathize versus sympathize is important, since the wrong choice of words can be misunderstood or misinterpreted. Empathy is being able to see the world through another person’s eyes and understand their emotional context, while sympathy is the ability to comfort or support someone in a difficult situation. Sympathy is typically expressed with words of condolence or understanding, while empathy requires more than just understanding; it requires a connection between yourself and the other person on an emotional level.

Empathy, in its simplest definition, is understanding another person’s feelings and emotions by placing yourself in their shoes and seeing the world from their point of view. Sympathy on the other hand, while still compassionate in nature, does not place emphasis on feeling or understanding from another’s perspective. When empathizing with someone, it is best to also provide words of sympathy at the same time for further comfort. With empathy, you can truly show your compassion for a person in a difficult situation.

Strategies for Incorporating the Right Word at the Right Time


Even though the two words are often confused, understanding when to use each can have a major impact on how you communicate with others. Develop an awareness of body language and facial expressions to help identify which one is appropriate. Pay attention to the words being used by your conversation partner, as this will also provide clues about their emotional state and whether empathy or sympathy is more fitting. With practice, using empathetic or sympathetic responses can become second nature in any conversation.

To empathize means to relate to another person’s thoughts, feelings and internal experiences without personal bias. You may use expressions like, “I understand how you feel” or “I share your experience,” as a way of building a connection with the other person. Empathy can help create a feeling of shared understanding and unity. Sympathizing, on the other hand, is about imagining what another person is going through and offering up words of comfort or consolation. Examples include commenting on their situation such as “that must have been hard for you” or offering advice like “maybe you should consider this option instead.” It often involves taking a more active role in the conversation than simply showing understanding. Deciding between the two can be tricky and confusing, but by giving full attention to body language and verbal cues it gets easier over time.

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